Your satisfaction is important to us. If our merchandise and wine does not meet your expectations, please package the items and return with your receipt of purchase to:

Biltmore Retail Warehouse
Attn: Mail Orders
Riverside Business Park
2000 Riverside Drive
Asheville, NC 28804

We will issue a refund (or credit your charge card) for the amount you paid for the items. All refunds must be within 90 days from the date of purchase.